Information We Collect

To provide effective financial planning services, we collect only the minimum personal information needed for our operations and legal obligations.

• Basic personal identification details, such as your name, contact information, and address.
• Communication records including your inquiries, feedback, and responses to our services.
• Technical information like your device type, browser, IP address, and website usage data.
• Information required by regulatory authorities or for compliance with applicable Malaysian law.

How We Use Your Personal Data

We process your personal data strictly for purposes outlined in this policy, with transparency and respect for your privacy at every stage.

• To respond to your inquiries and requests, ensuring efficient communication.
• To provide, personalize, and improve our financial planning services for your needs.
• To fulfill regulatory and legal requirements in Malaysia and internationally.
• To analyze website usage and enhance site security and functionality.

Legal Basis for Processing

We only process your data when there is a valid legal basis. This ensures all handling of personal information complies with Malaysia’s Personal Data Protection Act (PDPA) and relevant international standards.

How We Share Information

We do not sell your data. Sharing occurs only with trusted partners when essential to deliver services, fulfill legal duties, or protect rights and interests in accordance with regulations.

• Personal data may be shared with service providers assisting with our operations, under strict confidentiality agreements.
• We disclose information when required by law, court orders, or regulatory authorities in Malaysia.
• Information may be shared to protect the rights, safety, or property of Quietoraxila, our clients, or the public as needed and lawful.

How We Protect Your Data

Safeguarding your personal data is a top priority. We employ secure systems and follow industry standards to protect your information against loss, unauthorized access, or misuse. Access is limited to authorized personnel, and our procedures are reviewed regularly for compliance with Malaysian and international data protection laws.

Your Rights

You have several important rights regarding your personal data, including access, correction, deletion, and objection to processing, as outlined below.

• You may request access to the personal data we hold about you at any time.
• You can ask us to correct inaccurate or outdated information in our records.
• You have the right to request deletion of your personal data, subject to legal or regulatory constraints.
• You may restrict or object to certain types of data processing, as permitted by law.

Cookies and Tracking

We use cookies to provide essential website functionality, remember your preferences, and help us analyze usage trends. You can manage cookie preferences in your browser settings at any time for more control over your experience.

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Contact Information

For any questions about this privacy policy or your personal data, our team is available to assist you. Please reach out using the contact information provided below for a timely response and further clarification.

Changes to This Policy

We may update this privacy policy to reflect changes in regulations or our internal processes. Any updates will be posted here, and we encourage you to review the policy regularly for the latest information.